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RETURNS AND REFUNDS

WHAT IF IT DOESN’T FIT ME OR I’M NOT HAPPY WITH MY PURCHASE?

We understand that online shopping can sometimes be difficult. Perhaps you didn’t get the right size or it’s not what you expected. Whatever the reason might be we want you to be 100% satisfied with your purchase.

Please email us at sales@seesawclothing.com.au with details of your purchase and we will respond within 24 hours. You can also call our office on 02 9318 0677.

We do request that you contact us soon as possible so we can either replace the item for you if it’s in stock and arrange the return.

WHAT IF I HAVE A FAULTY GARMENT?

Every garment we send out undergoes a strict quality control process, however, if you have received a garment with a manufacturing fault, please either email us at sales@seesawclothing.com.au or give us a call on 02 9318 0677.

We will arrange a free return and will offer you a replacement, repair or refund based on your wishes.

REFUND ME

You are eligible for a full refund if you have purchased a product and have returned the product within 30 days of receipt of garment. The garment must be in its original state. All tags still attached to the garment, the garment has not been worn, altered, washed and or dry cleaned and the garment has not been damaged while in your possession.

Please email us at sales@seesawclothing.com.au or call us on 02 9318 0677.

SHIPPING

Free Delivery within Australia. Please allow 2-5 business days for delivery. Orders are dispatched within 24 hours and we will update you by email once this has been sent with a tracking number.

International: We can dispatch overseas however shipping costs will be incurred.  We will advise you directly via email on receipt of your order.

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