Returns & Exchange Policy

1. Our return period is 30 days from the date your order was delivered. You are entitled to a refund on full-priced items within this period, given the item is in its original condition: unworn, unwashed, without odour or stains and the tags are still attached.
2. Full Priced Items can be returned for a refund to original payment method. 
3. Sale Items can only be returned for credit.
   
4. If you've purchased online, and wish to return your order, please read below for our return policy and instructions. Please note it is your responsibility to ensure you are familiar with the terms of the return prior to purchasing any See Saw items.

Exchanges

You must send your return within 14 days of receiving your order, to ensure your exchange item is reserved for you. Should your item become out of stock, we will process a return. If your item was full price, you will receive a refund after the item is received back to us in its original condition

Conditions

We will only accept and issue a return given the item is sent back within our returns period and in its original, unworn condition with the tags still attached. Should we have any reason to believe a garment is not in its original condition, the return will not be processed, and we will send the item back to you.

Product Faults

If a product has a genuine fault, it needs to be returned unwashed, in its original condition. If you believe that your product has a manufacturing fault, please get in touch with us by requesting a return and providing clear details of the fault.

Processing Times

Once processed, you can expect to receive your refund within 1-10 business days, depending on your financial institution. We take no responsibility for any delays with your financial institution processing a refund.

How to request a Return

1. Lodge your Return Request on the form below.
2. Note: Please have your order number and email address used on the initial order to lodge a return
3. Please note there are no refunds or exchanges on any ‘Sale’ items. Store credit only
   
4. If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted. Return freight is free.